Dronelytics — Privacy Policy

DRONELYTICS PRIVACY POLICY

Last Updated: March 26, 2026

This Privacy Policy describes how PDXT, LLC (“Dronelytics,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use the Dronelytics platform, including the website, web applications, APIs, and related services (collectively, the “Service”).

By creating an account or using any part of the Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the practices described herein, do not use the Service.

This Privacy Policy is incorporated into and subject to the Dronelytics Terms of Service. Capitalized terms not defined in this Privacy Policy have the meanings given in the Terms of Service.

1. INFORMATION WE COLLECT

(a) Account Information. When you create an account, we receive information from your OAuth authentication provider (Apple, Google, or GitHub), including your name and email address. We do not collect or store passwords.

(b) User Content. We collect and store the content you create within the Service, including drone missions, waypoints, polygon survey areas, grid survey configurations, flight logs, notes, drone profiles (including make, model, serial number, and camera specifications), and any other data you input.

(c) Payment Information. If you subscribe to a paid plan, payment information is collected and processed by our third-party payment processor, Stripe. We receive confirmation of your subscription status, plan type, and billing dates. We do not receive or store your full credit card number, bank account number, or other complete payment instrument details.

(d) Usage Data. We automatically collect information about how you interact with the Service, including: pages and features accessed, actions taken within the mission planner (such as creating missions, generating grid surveys, and exporting files), session duration and frequency, and referring URLs.

(e) Device and Technical Information. We collect technical information from your browser and device, including: IP address, browser type and version, operating system, screen resolution, time zone, and language preferences.

(f) Location Data. We do not collect precise GPS location from your device. However, your User Content may contain geographic coordinates (mission waypoints, polygon vertices, home points) that you voluntarily input into the Service. We may also infer your approximate location from your IP address for the purpose of providing relevant map views.

(g) Communications. If you contact us for support or provide feedback, we collect the content of those communications along with your email address and any other information you choose to provide.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

(a) Providing the Service. To operate, maintain, and provide the features and functionality of the Service, including storing your missions, generating grid surveys, producing exported files, rendering map views, computing flight statistics, and generating PDF flight reports.

(b) Account Management. To create and manage your account, authenticate your identity, and enforce our Terms of Service.

(d) Communications. To send you transactional communications related to your account (such as password resets, billing receipts, and service notifications), and to respond to your support requests. We may also send promotional communications about new features or offerings, from which you may opt out at any time.

(e) Improvement and Analytics. To monitor and analyze usage trends, diagnose technical issues, and improve the Service. This includes analyzing aggregated, de-identified data about how missions are planned, which export formats are used, and which features are most utilized.

(f) Safety and Security. To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity, and to protect the security and integrity of the Service.

(g) Legal Compliance. To comply with applicable laws, regulations, legal processes, or governmental requests.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

(a) Service Providers. We share information with third-party service providers who perform services on our behalf, including authentication, payment processing, hosting and infrastructure, map data and satellite imagery, and analytics. These providers are contractually obligated to use your information only as necessary to provide their services to us and are bound by obligations of confidentiality.

(b) Shared Missions. When you generate a shareable mission link, the recipient can view a read-only copy of the mission data associated with that link, including waypoints, altitude, speed, and other mission parameters. We do not include your name, email, or account information in shared mission links. You control when and with whom you share links.

(c) Legal Requirements. We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to: (i) comply with applicable law or a court order; (ii) protect the rights, property, or safety of PDXT, LLC, our users, or the public; (iii) detect, prevent, or address fraud, security, or technical issues; or (iv) enforce our Terms of Service.

(d) Business Transfers. If PDXT, LLC is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.

(e) Aggregated and De-Identified Data. We may share aggregated or de-identified information that cannot reasonably be used to identify you, for purposes such as industry analysis, research, or service improvement.

4. COOKIES AND SIMILAR TECHNOLOGIES

(a) The Service uses cookies and similar technologies that are strictly necessary for the operation of the Service, including session cookies for authentication and maintaining your login state.

(b) We do not use third-party advertising cookies or tracking pixels. We do not participate in cross-site tracking or targeted advertising networks.

(c) We may use basic analytics tools to collect aggregated, anonymous usage data to help us understand how the Service is used and to improve performance. These tools do not track individual users across third-party websites.

(d) Most web browsers allow you to control cookies through their settings. However, disabling essential cookies may prevent you from using certain features of the Service, including authentication.

5. DATA STORAGE AND SECURITY

(a) Storage Location. Your information is stored on infrastructure located in the United States. By using the Service, you consent to the transfer and storage of your information in the United States.

(b) Security Measures. We implement commercially reasonable technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS), access controls, and regular security reviews.

(c) No Guarantee. Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information. You are responsible for maintaining the security of your account credentials and for any activity that occurs under your account.

(d) Breach Notification. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law. Notification may be provided via the email address associated with your account or through a prominent notice on the Service.

6. DATA RETENTION

(a) Active Accounts. We retain your personal information and User Content for as long as your account is active and as needed to provide the Service to you.

(b) Account Deletion. If you delete your account or request account deletion, we will retain your data for thirty (30) days to allow for recovery or export. After the 30-day retention period, we will delete your personal information and User Content from our active systems. Some information may persist in encrypted backups for a limited period, which will be overwritten in the normal course of operations.

(c) Aggregated Data. We may retain anonymized, aggregated data that cannot be used to identify you for analytics and service improvement purposes indefinitely.

(d) Legal Obligations. We may retain certain information for longer periods as required by applicable law, regulation, or legal process, or to resolve disputes and enforce our agreements.

7. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your personal information:

(a) Access. You may request a copy of the personal information we hold about you.

(b) Correction. You may request that we correct inaccurate personal information. You can also update your account information directly through the Service settings.

(c) Deletion. You may request that we delete your personal information. You can initiate account deletion through the Service settings, or by contacting us. Deletion is subject to the retention periods described in Section 6.

(d) Data Portability. You may export your User Content at any time using the export features within the Service (Litchi CSV, KML, DJI Fly KMZ formats). You may also request a copy of your personal information in a structured, commonly used format.

(e) Opt-Out of Promotional Communications. You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email. You may not opt out of transactional communications related to your account, billing, or legal notices.

(f) Do Not Track. The Service does not currently respond to “Do Not Track” signals from web browsers, as there is no industry-standard protocol for such signals. However, as described in Section 4, we do not engage in cross-site tracking.

(g) Exercising Your Rights. To exercise any of the above rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe consistent with applicable law, and no later than 45 days from receipt of your request. We may ask you to verify your identity before processing your request.

8. CALIFORNIA PRIVACY RIGHTS

(a) If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”) and its amendments, including the right to: (i) know what categories of personal information we collect and how we use it; (ii) request deletion of your personal information; (iii) opt out of the sale of your personal information (we do not sell personal information); and (iv) not be discriminated against for exercising your privacy rights.

(b) Categories of Information Collected. In the preceding 12 months, we have collected the following categories of personal information: identifiers (name, email address, IP address); internet or network activity information (usage data, browser type); geolocation data (approximate location inferred from IP address); and professional or employment-related information (FAA Part 107 certificate number, if provided).

(c) No Sale of Personal Information. We do not sell, and have not sold in the preceding 12 months, any personal information of California consumers.

(d) To exercise your California privacy rights, contact us at [email protected].

9. INTERNATIONAL USERS

The Service is operated from and hosted in the United States. If you access the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to such transfer, storage, and processing.

10. CHILDREN’S PRIVACY

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to promptly delete that information. If you believe that a child under 18 has provided us with personal information, please contact us at [email protected].

11. THIRD-PARTY SERVICES

(a) The Service integrates with and relies upon third-party services for certain functionality, including authentication providers (Apple, Google, GitHub), payment processing, map data and satellite imagery, and hosting infrastructure. These third-party services have their own privacy policies governing their collection and use of your information. We encourage you to review their policies.

(b) The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. This Privacy Policy applies only to the Service.

(c) When you use third-party drone hardware or software in conjunction with exported mission files from the Service, those third parties may collect information about your flights. Such collection is governed by their respective privacy policies, not ours.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email to the address associated with your account or by posting a prominent notice on the Service at least thirty (30) days before the changes take effect. The “Last Updated” date at the top of this Privacy Policy indicates when it was last revised. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

13. CONTACT US

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

PDXT, LLC
Email: [email protected]

We will investigate and attempt to resolve any complaints or disputes regarding the use of personal information within a reasonable timeframe.